PRIVACY POLICY

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Last updated: 2/5/26

We are a family-run business based in Lancashire, United Kingdom, creating handcrafted gifts and homeware using eco-friendly materials. For the purposes of data protection law, we are the “data controller” of your personal information.

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We may collect and process the following information:

• Personal details – such as your name and email address when you contact us or place an order

• Order information – including billing/shipping address and purchase details

• Payment information – processed securely via third-party providers (we do not store full payment details)

• Website usage data – such as pages visited, collected via cookies or analytics tools​

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We use your information to:

• Process and deliver your orders

• Communicate with you about your order or enquiries

• Improve our website and customer experience

• Comply with legal obligations

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We will only use your data where we have a lawful basis to do so, such as fulfilling a contract or our legitimate business interests.

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We only share your data when necessary, including with:

• Payment processors

• Delivery/courier services

• Website hosting or analytics providers

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We do not sell or rent your personal data to third parties.

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Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can control or disable cookies through your browser settings.

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We take appropriate measures to keep your personal data secure and only retain it for as long as necessary to fulfil the purposes we collected it for, including legal or accounting requirements.

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Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict how we process your data

• Withdraw consent where applicable

To exercise any of these rights, please contact us

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Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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If you have any questions about this Privacy Policy or how we handle your data, please contact us.